Refund policy
Return Policy
At Rangaraa, we want you to love your purchase! If for any reason you are not satisfied with your order, we’re here to help.
Returns
- You have 7 days from the date of delivery to return your items.
- To be eligible for a return, items must be:
- Unworn, unwashed, and in the original condition with all tags attached.
- In the original packaging.
- Certain items, such as final sale, may not be eligible for returns. Please check the product details before purchasing.
Refunds
- Once we receive your return, we will inspect it and notify you of the status. If approved, the refund will be processed to your original payment method within 5-7 business days.
- Shipping costs (if applicable) for the original order are non-refundable.
- If you received a damaged or defective item, please contact us at info@rangaraa.com and we will provide a replacement or full refund.
Exchanges
- We offer exchanges if you'd like to swap an item for a different size or color, subject to availability. Please contact us to initiate an exchange.
Return Shipping
- You are responsible for the return shipping cost, unless the item is damaged or incorrect.
- To start a return, please notify us at info@rangaraa.com
Late or Missing Refunds
- If you haven’t received your refund yet, please first check your bank account or credit card statement. It may take some time before your refund is officially posted.
- If you’ve done this and still have not received your refund, please contact us at info@rangaraa.com
How to Initiate a Return
- Email us at info@rangaraa.com with your order number and reason for the return.
- Send your item back using the provided label or your preferred method.